Welcome to our FAQ page! Below, you’ll find answers to some of the most common questions about our cakes, bread, pastries, and services. If you have any other questions, please don’t hesitate to reach out to us.
General Questions
We offer a wide variety of baked goods, including:
- Cakes: Custom and ready-made cakes for all occasions.
- Bread: Freshly baked loaves, rolls, baguettes, and more.
- Pastries: A selection of sweet and savory pastries, including croissants, danishes, muffins, and more.
We are located at Door 2 SEBNA Building, Andres Bonifacio Avenue, Tibanga Hiway (near MSU-IIT), Iligan, Lanao del Norte Philippines 9200. Our shop is easily accessible, and we have convenient parking available.
Our operating hours are:
- Monday to Friday: 7:00 AM – 6:00 PM
- Saturday: 8:00 AM – 5:00 PM
- Sunday: 8:00 AM – 3:00 PM
Yes, we offer delivery through Food Panda, Maxim, and other independent delivery partners.
Cakes
Yes! We offer custom cakes where you can choose the flavor, filling, icing, and design. Whether it’s for a birthday, wedding, or any special occasion, we can create a cake that suits your needs.
For custom cakes, we recommend placing your order at least two weeks in advance. However, we can sometimes accommodate shorter notice orders depending on our schedule.
We offer tastings for wedding and large event cakes. Please contact us to schedule a tasting session.
Bread
We bake a variety of bread, including:
- Artisan Loaves: Sourdough, multigrain, rye, etc.
- Specialty Breads: Brioche, challah, ciabatta, etc.
- Daily Staples: White, whole wheat, and more.
Yes, all of our bread is baked fresh daily using the finest ingredients.
Yes, you can pre-order bread to ensure it’s available when you need it. Simply give us a call or place your order online.
Pastries
We offer a variety of sweet and savory pastries, including:
- Sweet Pastries: Croissants, danishes, eclairs, tarts, etc.
- Savory Pastries: Meat pies, quiches, sausage rolls, etc.
Yes, all of our pastries are handmade in-house daily by our skilled bakers and pastry chefs.
Yes, we accept bulk orders for events, parties, and corporate functions. Please contact us to discuss your needs and place your order.
Ordering & Payment
You can place an order in-store, by phone, or online through foodpanda app. For custom orders, we recommend visiting us in person to discuss your requirements.
We accept various payment methods, including:
- Credit/Debit Cards (Visa, MasterCard, etc.)
- GCash or Maya
- Cash (in-store)
Cancellations must be made at least 5 days before the scheduled pickup or delivery date for a full refund. For cancellations within 5 days, a partial refund may be issued at our discretion.